Delivery and Returns

Secret only offers the following delivery options:

Standard Shipping: 1-5 Working Days (independent on location)
Collecting: 2-3 Working Days – Always Complimentary

- To collect your order in London, you will be required to show your confirmation e-mail, an official photo ID (passport or driving license) as well as the payment card used for the order. If someone else is collecting your order on your behalf, please make sure they bring these elements as well as their own ID card and a letter of authorization signed by you. The store will keep your order for 3 days; after this period, it will be cancelled and returned.

Please Note:

- Our delivering courier is DHL Express. Delivery times are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 8 am to 6 pm, excluding public holidays in the UK. Estimated time is calculated from the moment the order is placed. For bank transfers, the estimated time is calculated from the moment the funds are received in our account. Please note that deliveries can take longer in certain remote areas such as Highlands or islands or if your order required additional security validation.

- Order tracking number will be provided to your email address.

To find more information on delivery or to reschedule your delivery, please contact us


You have 14 days from the shipping date of your order to return your purchase from free of charge. please contact us ( money will be refunded in 6 working days after item received )